Terms and conditions
Welcome to Fun Scoop! These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing our site or placing an order, you agree to these terms in full. Please read them carefully before making a purchase.
General Information
This website is operated by Fun Scoop, a small business based in Scotland, United Kingdom. Throughout the site, the terms “we,” “us,” and “our” refer to Fun Scoop. The term “you” refers to the customer or user of this website.
By using our website or purchasing from us, you agree to comply with these Terms and Conditions and all applicable laws. If you do not agree with any part of these terms, you must not use this website or make a purchase.
Products and Availability
We take care to ensure all product descriptions, prices, and details are accurate at the time of listing. However, slight variations in colour, design, or item mix may occur, especially with our mystery scoop products. All products are subject to availability, and we reserve the right to limit or refuse sales where necessary.
Pricing and Payment
All prices on our website are listed in British Pounds (GBP) and include applicable UK taxes unless otherwise stated. Shipping costs are displayed at checkout before payment is completed.
We accept secure payment through trusted third-party providers such as PayPal or Stripe. By providing your payment details, you confirm that you are authorised to use the payment method and that the information provided is accurate.
Order Acceptance
When you place an order, you will receive an email confirmation acknowledging receipt of your order. This does not constitute acceptance. Your order is accepted once payment has been processed and your items have been packed for dispatch. We reserve the right to refuse or cancel any order at our discretion, including if a product is out of stock, priced incorrectly, or if we suspect fraudulent activity.
Shipping and Delivery
Orders are processed and dispatched in accordance with our Shipping Policy. Delivery times are estimates and may vary due to postal delays, weather conditions, or other factors beyond our control. Fun Scoop is not responsible for delivery delays once an order has been handed over to the courier.
Cancellations, Returns, and Refunds
You may cancel your order within 24 hours of placing it, as outlined in our Refunds and Returns Policy. Once your order has been processed, cancellations are no longer possible.
Returns are accepted in accordance with UK consumer law. For full details, please refer to our Refunds and Returns Policy.
Social Media Packing Videos
If you purchase a Social Media Packing Video add-on, please note that this is a digital service involving filming and editing prior to shipment. Once filming or editing has begun, this fee is non-refundable. We may need additional preparation time for orders with this add-on to ensure quality and editing completion.
Intellectual Property
All content on the Fun Scoop website, including images, text, logos, graphics, and designs, is owned by or licensed to Fun Scoop and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any of our content without written permission.
Prohibited Use
You must not misuse our website or its content. This includes attempting to interfere with the site’s functionality, introduce malware, or engage in fraudulent activity.
Liability
While we do our best to ensure that all information on our website is accurate and up to date, we cannot guarantee that it will always be error-free. Fun Scoop will not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or purchase of our products. Nothing in these terms limits your statutory rights as a consumer under UK law.
Privacy
Your privacy is important to us. Our collection and use of personal information are governed by our Privacy Policy, which you can review on our website.
Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of our website after updates constitutes acceptance of the new terms.
Governing Law
These Terms and Conditions are governed by the laws of Scotland and the United Kingdom. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the Scottish courts.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at funscoop2025@gmail.com.
